It’s frustrating how hard you make it for recipients to access funds in their wallets, even when their identity can be verified. I sent money to my daughter, only to find out she lost her phone afterward, and now the funds are stuck in her wallet. Why deny access when she can provide her ID? It seems like you need to update your practices to align with modern standards in order to prevent these issues. You've been in this business for a long time, yet there are still so many inconveniences.
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Mukuru helps you move money around Africa. Whether you are sending cash for instant collection or topping up a bank account or mobile wallet it has never been easier. We use the latest mobile and web-based technologies to give you the best experience possible. But that’s just half the story. To really understand us, you need to know the “why” behind all we do. In the UK and the EU we operate through Remitix Limited, licence number FCA #576623.See more
