I've noticed Mukuru has a lot of Bad reviews all over the internet. I dont disagree with most of them. I've also had my fair share of Mukuru bad experiences. The Company as a whole is made up of people who have no idea what they are doing or how to deal with most of the situations. Despite this I am giving them 5 stars because of an unexpected world class service offered by one of their employees by the name of Nomvula. She listened carefully and solved the problem systematically and orderly with regular follow ups and updates which were initiated by her. Well done to her. She is one of the few people who realise that its the employees who make the Companies image. I dont know if Mukuru offers rewards to outstanding employees who better the Company's image, but if not they should start doing so because we need more people like Nomvula. Well Done!
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Mukuru helps you move money around Africa. Whether you are sending cash for instant collection or topping up a bank account or mobile wallet it has never been easier. We use the latest mobile and web-based technologies to give you the best experience possible. But that’s just half the story. To really understand us, you need to know the “why” behind all we do. In the UK and the EU we operate through Remitix Limited, licence number FCA #576623.See more
