I ordered a showerhead and noticed that a subscription for replacement showerheads was added to my order upon receiving the confirmation. There was no customer service phone number available, so I quickly emailed the company within 5 minutes asking them to cancel my order. Unfortunately, I received no response. The next day, I was notified that the item had shipped earlier that day. I emailed them again and got a prompt reply, but they stated that nothing could be done since the item had already been shipped. It's remarkable how quickly they responded once the item was on its way. The company is dishonest: 1) they added a subscription without my consent, and 2) they ignored my cancellation request until after shipping. Now, I have to dispute the charge with my credit card.
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At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day.
Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective.
We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves.
As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect.
Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.See more
