I placed an order on December 12 and paid for delivery to my area. The delivery method was advertised on the website as DHL + Royal Mail, but this turned out to be false information, as the delivery was actually handled by another courier service. I contacted customer service, and they confirmed the delivery was done by this service. So why advertise Royal Mail? The delivery driver failed to deliver my package while I was home waiting for it, and I am still waiting for my delivery three weeks later! The misleading information and lack of communication from the company are unacceptable. Be cautious when ordering, as they seem unsure about their shipping methods, which can lead to long wait times for your orders. Very disappointing; there are many other websites where you can order supplements more reliably.
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