Review Time
All right, so my review to them the first time was bad because I never received it, and when I asked for my refund, I never got anything back until I wrote a review. And once I wrote it, they tried to, asked if I wanted them to send it again, and I said yes. They sent it, I didn't get it, it was sent to the wrong address. And then, third time, they couldn't find the house so it was returned and the 4th time it was the wrong address again and so then, I ended up telling them, just give me the refund. And now there's no reply from them, and I mean, I still haven't gotten my package and its been about 3 month so, yeah, I'm disappointed with their, with them.
And I kant put a date its 4 separate times
I want to share an update regarding my experience with the service. Although I faced a shipping problem recently, I believe it’s important to be fair: the company has fully refunded my order, including shipping costs, and resolved the issue appropriately. This was not my first order; previous transactions went flawlessly — the products arrived as expected, were authentic, well-packaged, and delivered in a timely manner. I was pleased with the quality and service, which prompted me to order again. It’s likely that the recent issue was due to high order volumes during the holiday season, a time when logistics and support teams are often under pressure. Such problems can arise even with reputable companies. What truly matters is how the company addresses issues — and in this case, they handled it correctly by issuing a full refund. For this reason, I’m giving them 5 stars and am open to ordering from them again in the future. Thank you for resolving this professionally.
The package was finally received in good condition, although it was delayed. I placed my order on December 2, and it only arrived on December 27 after several follow-ups with the shipping service and my local post office. The tracking information stopped updating on December 11, and customer support was not very helpful during this time. There was no follow-up or response from customer service via email. The representative I initially contacted stopped communicating, which added to my frustration. Additionally, the website indicated DHL Express shipping, but the package was sent via a different service. I inquired about this through email but received no response. The live chat feature also did not function as expected and redirected me to email support, which was not effective. On a positive note, the products themselves are excellent, with a broad selection available on the site, proper packaging without damage, and a long shelf life, which is certainly a benefit.
I placed an order on December 12 and paid for delivery to my area. The delivery method was advertised on the website as DHL + Royal Mail, but this turned out to be false information, as the delivery was actually handled by another courier service. I contacted customer service, and they confirmed the delivery was done by this service. So why advertise Royal Mail? The delivery driver failed to deliver my package while I was home waiting for it, and I am still waiting for my delivery three weeks later! The misleading information and lack of communication from the company are unacceptable. Be cautious when ordering, as they seem unsure about their shipping methods, which can lead to long wait times for your orders. Very disappointing; there are many other websites where you can order supplements more reliably.
The package was eventually received in good condition, although it took a considerable amount of time. I placed my order on December 2, and it only arrived on December 27 after multiple follow-ups with the shipping service and my local post office. The tracking information stopped updating on December 11, and the customer support was not particularly helpful during this time. There was a lack of follow-up and no response from customer service via email. The representative I initially contacted ceased communication, which added to my frustration. Additionally, the website indicated DHL Express shipping, but the package was actually sent via a different service. I raised this concern via email but received no response. The live chat feature was also ineffective, redirecting me to email support, which wasn’t helpful. On a positive note, the products themselves are very good, with a wide selection available on the website, proper packaging, and a long expiry date, which is definitely a plus.
The ordering process was straightforward, the products are genuine, shipping was fast, and there are no excessive markups. They made it possible for me to receive my goods after competitors either stopped shipping to my country or charged a premium. I'm very satisfied with my purchase and will definitely order from them again when my supplies run low.
Claim your business profile now and gain access to all features and respond to customer reviews.
Huge nutrition and fitness store shipping world wide. Best deals and prices on over 5000 products. Join our rewards program to earn points for additional order discounts and exclusive rewards only products.
kkbodybutter.com
colognecurators.com
superfacialist.co.uk
www.eyeqboutique.com
panstellar.shop
theperfectscent.nl
filler-warehouse.co.uk
latiendadepeluqueria.com
pasnida.com
shvasa.com
