I returned several items as they didn’t fit. The delivery service couldn’t complete the delivery and left it at a nearby post office just 15 minutes away. The company has refused to collect the item and issue a refund for a month now. For community awareness, the closest post office is indeed only 15 minutes away. The item is still there, and I had initially requested a refund, which was later changed to store credit as they claimed it was quicker. This has not been the case, so I requested a refund instead. The items were posted on November 19th and ready for collection by November 24th. While it hasn’t been a full month, that’s 21 days for someone to collect the item from a reasonable location.
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