Absolute SCAMMERS!!! If I could give zero stars I would.I purchased a subscription to watch a series believing I could watch the full series. To my astonishment I could only watch a portion. I also had 1970 coins with no way of using them,I so wasn’t happy so ended subscription via manage subscription and still they took money from my account I then google how to end my subscription which directed me to an email address.I emailed got bot Fin, and requested the cancellation, unbeknown to me (cos I have a life) fin sent 2 emails asking if I was sure, why ??(discovered this recently). Because I told bot fin I wanted it cancelled i assumed fin did as I requested. So I disregarded the follow-up emails. Thinking it was cancelled I then deleted the app.A month later I discovered they didn’t stop the subscription instead they continued to take money out of my account.I politely requested a refund for full payment The CSO quoted I had agreed to the terms and conditions( which I did) so they offered 50% of my money back and that I keep the subscription.I refused this ludacris offer as I saw it as theft, I’ve already cancelled this subscription a month ago.I then copied and pasted the terms and conditions advised that I sent an email requesting the cancellation (15/02/2026) and ended subscription ( 06/02/26)so again I refused.Then they responded with they didn’t confirm the cancellation because I didn’t respond to the emails asking if I was sure. Wow!!! Unbelievable !!!! how’d they come up with a technicality when I’m the one who contacted them requesting the cancellation..BEWARE people don’t trust them
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