For three or four years, and in the past months, the service has become so unstable that the videos randomly stop playing, and the support is not responding most of the time. And when they do, they give some excuses without ever addressing the issue. As someone said in the reviews before, it looks like a dying company, and it's very sad because it used to be good, but now it's a shit show. So, I'll be looking for alternatives.
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