Booked tickets for Banksy Limitless exhibition, in London. We had a very poor experience with our tickets. We had booked five tickets for the exhibition, three premium and two standard. We had email confirmation of all of the tickets, but when arrived we were told the QR codes only covered 3 entries, 1 premium and 2 standard. We had print outs of the tickets stating what we had paid for, but we were not allowed one of the premium entries. Following our visit we have proved payment of the tickets, but still not recieved a refund. Very disappointing. We will not use TUI Musement again.
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