I would give them zero-total scam. They came to my daughter's school almost three years ago, which makes this extra embarrassing, and claimed to be selling rent-to-own instruments, that would be paid within two years. Instead, they keep billing you, ignore the contract that they have you sign, double charge you, and play stupid like they thought you just rented the instrument. I have paid $2400 for an $812 used instrument. I am convinced that the school band director must collect commissions to want to promote such a crooked business, and will also be giving the schoola piece of my mind. This was a used instrument at a promised price of $812, which I have been charged almost $2400 for, and the value brand new through Walmart is $820 new for the same Yamaha beginner model flute. It is a rip off. Buy your instrument somewhere else. I highly recommend anywhere but here. Their parent company is Guitar Center. They were only supposed to charge me $49 monthly, and have charged me $86 for almost a year, and now think I am stupid enough to unlock my card for their crooked attempts to charge it $250a month, which they charged me a few months ago, when I accidentally unlocked it.
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Music & Arts is an online music store that also offers instrument rentals, music lessons & instrument repair at their locations nationwide.