musiciansfriend.com

3.6
3.6 Based on 603 reviews

Musician's Friend - the hottest music gear at the lowest prices since 1983. More than 130,000 customer-written product reviews. Read instrument buying guides. Get the best guarantees online for all the fine musical equipment you crave....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Lori Stanley
This is my second "purchase" from your company. November, same item. Showed as available and ready

This is my second "purchase" from your company. November, same item. Showed as available and ready to ship. I purchased the item and immediately received a notification, it is back ordered. This was a Christmas present for my kid. As a "backordered" item my expectation was it would auto ship once stock was reinstated. Days passed, weeks passed, then a month. Your "in stock" notification email went straight to my spam folder. So, it stayed in stock and never shipped to me. As I did make a promise to my son, yesterday I decided to find a different company and proceed with a guitar purchase. Clearly I forgot this company's name as low and behold, its on back order yet again. Hey, here is an idea for you and your procurement system. If the item is not in stock? Just do not advertise the product as a ready to ship item?! Thanks and BTW I will not be purchasing my drum set with your company. Falsely advertising "in stock" is not cool.

1
Date of experience: Feb 07, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More