By far one of the worst apps out there. The website is riddled with errors and glitches, the ai chatbot doesn't help at all, and there is no way to communicate with support. I have had issues since June 2025, and I'm still waiting for someone to get back to me. Based on what the AI chat said, the only way to "fix" the issue is by subscribing, contacting support, or verifying my account. First of all, why would I pay money to support a broken website? I'm still dealing with the same issues where the system is stuck telling me to verify, when my account has been verified. I cannot add my lyrics to my own songs, and there is no way to report these issues to Musixmatch. When the chatbot does "offer" to connect me with support, I am forced to select 1 of a few pre-populated options that are not related to my issue.There is no contact us page, and all of the available "emails" that I've sent mail to have never gotten back to me. 6 months later, still no answer.
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