A frustrating service for free users that feels nearly impossible to navigate. I only have one artist, so why should I pay for another subscription? I registered, submitted my documents, and requested to add my artist, but since then, I’ve heard nothing. Although they state that verification takes several days to a week, it’s been nearly a month. I've already released four singles, but due to their delays, I still can't add lyrics to even the first one! They simply won’t verify my account. I noticed that my distribution service has a fast verification option, but it’s not functional because it requires adding a new artist (even if it’s the same one), and they haven’t verified my existing artist for almost a month. I thought about deleting the current artist and re-adding them through my distribution service. However, there’s no option to delete the artist anywhere! Since my account seemed unusable, I decided to delete it and create a new one, hoping to link the artist through my distribution service immediately. I deleted my account, created a new one, but now I can’t log in! Every time I try, I face an endless loading screen or an error message: "Something went wrong". An incredibly frustrating service that, unfortunately, dominates its niche, leaving you with no real alternatives since music stores exclusively work with it. It’s simply inconvenient to use. -- Update: After my review, they reached out quickly and verified my artist almost immediately. I’m still dissatisfied with the website's complexity (it’s quite easy to get lost in it) and the fact that even basic actions like deleting an artist come with a fee. However, they do seem to care about their reputation and respond swiftly to issues. In the realm of digital services, that’s quite significant.
Claim your business profile now and gain access to all features and respond to customer reviews.
Musixmatch is the world's largest catalog of song lyrics and translations