The company's reply to my feedback was just more of the same: 'Your feedback is important, and we're looking into it.' They suggest contacting their customer care team, but this feels like a joke! Every negative review gets a similar response. If they genuinely cared, they could easily review my case and reach out personally, but it seems they only care about keeping my money. My mother lost $14,000 due to their lack of response. I will warn everyone I know to steer clear of this company!
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We help our customers protect what they care about and achieve their financial goals. Mutual of Omaha is a privately held Fortune 500 mutual insurance and financial services company based in Omaha, Nebraska.
