Review Time
I appreciated the call when they didn't have the exact length of broom handle that I ordered to see if I wanted the next length they had in stock. I didn't realize it then but they actually did me a favor because the size they had was, in reality, the exact size I needed! Delivery was on time and they followed my instructions. What else could I ask for?
This is the first time I bought something from Mutual Screw & Supply; they were one of the few companies that came up in my search carrying the product I was interested in, so I gave them a try. I thought it was a nice touch to follow-up my order with a personal email introducing me to my account manager, and shortly before receiving the product, I received a follow-up invoice to the one I received immediately after my order. In sum, my brief experience with Mutual Screw & Supply was positive, leaving me with the impression that this is a very professional company that takes their mission seriously. On the other hand, I did have to wait for the product for more than a week, and I didn't get a tracking email---as far as I remember--which may have helped alleviate some of my anxiety. Just before getting the product, I did receive what seemed like an automated email asking me if I got the product, which sort of increased my anxiety. Otherwise, I am happy with my experience.
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Mutual Screw & Supply can supply anchors, bolts, screws, metric, military, nuts, security fasteners, spacers, standoffs, threaded rod, tape, USA made fasteners, washers, wire hardware, and more!
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