Zero stars total shambles booked paid deposit then heard nothing. Contacted them a few days before due date only to be told it would take another month. Needless to say I cancelled. Communication is dire and I’m afraid excuses about fitters leaving just doesn’t cut it. If you haven’t enough staff don’t take the jobs on. Then they have the cheek to tell you they’re very busy and it will take 4-5 days to refund your deposit. On what planet in this day and age!! Disgraceful way to do business. Update: They did issue my deposit refund the same day in the end. Unfortunately still no recompense for the immense inconvenience this caused me.
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