Very disappointing experience with the MWAVE team.
We received a damaged PC, and instead of offering a straightforward replacement or refund, we were advised that damaged parts could be reused in another unit. This is not acceptable, especially when purchasing new equipment.
The process has been slow, communication has been poor, and there has been little effort to resolve the issue in a timely and customer-focused manner. As a business working with the government contract sector, reliability and responsiveness are critical, and unfortunately, this experience has not met those standards.
I would not recommend purchasing from this sales team based on our experience.
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Mwave is Australia's leading online computer and accessories store. Buy Computer Hardware, Cheap Computer Parts and Discount Computers from specialists.
