Horrible! Earlier this year I purchased 2 portable AC's via Sears. Mwave was the seller. After placing the order, I received a message that the item I ordered was "not as described". ???? I have no idea of what that means!!! And I could never get an answer from the company about what that meant! Now that I see all these reviews, I understand. It took weeks to get my money back and Sears was no better. MWave sent me something but I did not get notification of it until weeks after it was "DELIVERED". Sucks further because the USPS got involved in the matter because they MISDELIVERED whatever MWave sent to me!!! An all around mess.
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