I placed an order for bar chairs and provided my full address at the time of purchase. The confirmation email clearly showed my address. However, my order did not arrive because the distributor failed to provide the address. I am still waiting for a refund of over £500. Extremely disappointed 😞
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We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly.
We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price.
We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business.
We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order.
We aim to respond to any queries the same day, usually within a couple of hours.
We hope you’ll enjoy shopping with us.
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