Absolutely avoid this service! My experience has been nothing short of appalling. They sent the wrong item and show no willingness to refund my money. It’s clear they have no interest in assisting customers once they’ve received payment. Every interaction has been met with indifference and a total lack of accountability. Their customer service is, without a doubt, the worst I’ve ever encountered—unhelpful, dismissive, and seemingly scam-like. I’ve been left pursuing a refund that they seem intent on withholding. I strongly advise anyone considering a purchase to stay far away from this service; they clearly do not care about their customers.
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We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly.
We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price.
We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business.
We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order.
We aim to respond to any queries the same day, usually within a couple of hours.
We hope you’ll enjoy shopping with us.
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