my-furniture.com

4.1
4.1 Based on 20 reviews

We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing prod...

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Exceptional Service 100%.

After waiting six months for a table from another company, I ordered from this service and was thrilled with the 100% service. A team member answered the phone almost immediately. Ironically, the day before my table was to be delivered, the previous one arrived. The staff here were incredibly helpful, processing my refund immediately. I wish I had ordered from them first, as my previous table arrived without a glass top, which I had to reorder at a significant cost. Though I could have complained, I had no responses after six months of attempts. I wouldn’t hesitate to recommend this service as they truly deserve success; my experience was excellent, so thank you once again.

5
Date of experience: Nov 19, 2025

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Business Details

  • We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly.
    We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price.
    We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business.
    We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order.
    We aim to respond to any queries the same day, usually within a couple of hours.
    We hope you’ll enjoy shopping with us.
    See more

  • email CustomerService@my-furniture.co.uk
  • call 08000921636
  • language https://www.my-furniture.co.uk

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