Regrettably, I had to buy this furniture again because the previous order was not resolved by the support team. I'm still waiting for the bank to handle the dispute since the company did not take responsibility. Being prompted to leave a review after everything that has transpired is quite absurd. This has been one of the most frustrating purchases I’ve ever encountered. Numerous issues and a complete lack of accountability, and I only repurchased because I needed to complete the room renovation. I strongly recommend that anyone considering this service steer clear of it.
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We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly.
We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price.
We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business.
We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order.
We aim to respond to any queries the same day, usually within a couple of hours.
We hope you’ll enjoy shopping with us.
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