MyIQ. AVOID AT ALL COST.
Yes, you can likely get your money back. This scenario is a common "DARK PATTERN SCAM where a small, one-time payment for an IQ test is used to sign you up for a high-cost, hidden, or unauthorized monthly subscription (often around £25–£30).
Here is a step-by-step guide to get your money back from your Lloyds account:
1. Act Immediately to Stop Future Charges
Cancel the Subscription: Go to the website where you took the test and find the cancellation portal. Use your email address to cancel, as this is the fastest way to stop future charges.
Block the Merchant: Log in to your Lloyds Mobile App, find the transaction, select "Help with this transaction" or "Manage Subscriptions," and select "Block".
Alternative for PayPal/Card: If you paid via PayPal, cancel the automatic payment authorization in your settings. If the subscription was set up via Apple/Google Play, cancel it through that app store.
2. Request a Refund (Money Back)
Use the Lloyds App/Online Banking: Lloyds can initiate a chargeback for subscriptions that were not clearly authorized, as this is considered a "rogue website" scam.
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