I am posting this because I have been charged $29.99 for a subscription renewal I never authorized. I only intended to pay for a one-time IQ report, and I already canceled the subscription yesterday.
Despite sending emails with my full account details (Aiden Wang and card verification (First 4: 4295, Last 4: 2801), customer support has not processed my refund. I am requesting a full refund immediately for this unauthorized charge.
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