It has been 2 weeks since they installed VDSL. Wow, great news, until the connection for SOME REASON starts cutting out by itself and even degrading it self from 30mbps to 25mbp, 20mbps, 18mbps download, with 1mbps upload. Repetitive calls to the customer support does NOTHING. Noone calls us back in 24 hours, noone actually comes and checks out the cabinet, and we think there is some kind of foul play or someone who's tampering with the cabinet. They basically humiliate you by giving you no internet access for days or even weeks and ignore your repetitive calls. "We have sent a report to prioritize your request" why does my request have to be even PRIORITIZED? And where is this prioritization? It's legit enough you don't even give us the full speeds, and you throttle them in peak hours, and don't even let us have a stable connection. It's really too much. I can't handle more of this and I hope the downfall of this greedy company
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