We have waited an entire week for our internet to be fixed and we're still waiting. We've called 5-6 times, done hardware and software resets, bought a new splitter for our landline, and nothing has worked. They finally opened at ticket for us to get a technician after 5 days of no internet. Then the technician didn't show up within the 24 hours that were promised. When the technician did call, he only called once and we accidentally missed it. We tried to call back and the technician's phone said it was out of service. We called W.E. and they said they would send another technician within 24 hours. I won't hold my breath.
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