First I'm writing my review using one of the available VPN services in Egypt as they have prevented access to all known VPN services.As I'm using a VPN service to write my review so you know that they have also blocked Trustpilot beside hundreds of other websites that we can't access here.For the service itself, the internet is limited like if you're using a data plan, the infrastructure is worse than what you can ever imagine, they're cheating speed tests on Speedtest.net to get a higher rank even they are throttling the speed for all people, the prices are very high and not suitable for the individual income or per the service they offer, they're governmental so no other ISP have chance to make a real competition against them, they customer/technical support don't know fundamentals of networking so it's not easy to get your issue solved without a lot of pain, upload speed still very bad no matter you're a VDSL or FTTH user and when you complaint they tell we are a download service provider (I'm not joking ), they don't care about customers using internet for work.Why I've given them a second star, only because download speeds becomes better on the last year so we can work, before the max download was 16 Mbps but you'll never get that speed as they'll always tell your line quality is not good enough to handle this speed.I hope I change my review someday when they begin to respect their customers.
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