I'm extremely disappointed with my experience with the service, and it's hard to convey just how violated and frustrated I feel. I was taken aback by a $99 charge that I never approved, and when I sought clarification, the responses were vague and dismissive. It's infuriating to be informed that I agreed to this charge when the details were not communicated clearly from the start. Instead of receiving genuine support, I felt like I was speaking to an automated system—someone who didn’t care about my concerns or feelings. Their rigid policies left me feeling trapped, as if my voice didn’t matter at all. After multiple attempts to address my issues, I was met with silence and indifference, which only added to my frustration. This organization needs to reconsider how they treat their customers; it's simply unacceptable to leave people feeling undervalued and disrespected. I can't recommend this service to anyone looking for real support, because my experience has shown me that they prioritize their policies over their customers’ well-being. I inquired about the $99 charge, believing it was an error, only to have my subscription canceled immediately! An app that is supposed to provide assistance for improvement! This organization should be reported for these unethical practices to the relevant authorities. This is profoundly wrong to do to individuals who were genuinely happy to pay for help in their self-improvement, who trusted the service! This entire ordeal has been incredibly disappointing, and I hope my experience helps others avoid a similar fate.
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