Review Time
I'm truly disheartened by my experience with the service, and it's hard to express just how violated and frustrated I feel. I was caught off guard by a $99 charge that I never authorized, and when I sought clarification, the responses were unclear and dismissive. It’s maddening to be told I agreed to this charge when the information wasn’t communicated clearly from the start. Instead of receiving genuine assistance, I felt like I was speaking to an automated system—someone who didn’t care about my concerns or emotions. Their inflexible policies left me feeling trapped, as if my voice didn’t matter at all. After several attempts to resolve my issues, I was met with silence and apathy, which only heightened my frustration. This organization needs to reassess how they treat their customers; it’s simply unacceptable to leave individuals feeling undervalued and disrespected. I cannot recommend this service to anyone seeking real support, as my experience has demonstrated that they prioritize their policies over their customers’ well-being. I inquired about the $99 charge, believing it must have been an error and asking for it to be rectified, only to have my subscription canceled immediately! An app that is meant to help you improve! This organization should be reported for these unethical practices to the relevant authorities and any other official entities. It’s utterly wrong to treat people who were genuinely eager to pay for help in their self-improvement, who placed their trust in the service! This entire situation has been deeply disappointing, and I hope my experience helps others avoid a similar outcome.
I'm extremely disappointed with my experience with the service, and it's hard to convey just how violated and frustrated I feel. I was taken aback by a $99 charge that I never approved, and when I sought clarification, the responses were vague and dismissive. It's infuriating to be informed that I agreed to this charge when the details were not communicated clearly from the start. Instead of receiving genuine support, I felt like I was speaking to an automated system—someone who didn’t care about my concerns or feelings. Their rigid policies left me feeling trapped, as if my voice didn’t matter at all. After multiple attempts to address my issues, I was met with silence and indifference, which only added to my frustration. This organization needs to reconsider how they treat their customers; it's simply unacceptable to leave people feeling undervalued and disrespected. I can't recommend this service to anyone looking for real support, because my experience has shown me that they prioritize their policies over their customers’ well-being. I inquired about the $99 charge, believing it was an error, only to have my subscription canceled immediately! An app that is supposed to provide assistance for improvement! This organization should be reported for these unethical practices to the relevant authorities. This is profoundly wrong to do to individuals who were genuinely happy to pay for help in their self-improvement, who trusted the service! This entire ordeal has been incredibly disappointing, and I hope my experience helps others avoid a similar fate.
I canceled this subscription in October, and I don't understand why my account is still being charged!! I'd give minus five stars if I could because this is absolutely ridiculous, and I'm going to share this on every platform associated with this so-called coaching service!
I thought I had canceled my subscription after purchasing the app because I found it unhelpful. The cancellation didn’t go through, and I was charged for the next month anyway. I noticed the charge shortly after and explained my situation, requesting a refund. I was informed that, according to their terms and conditions, refunds aren’t provided. I don't understand why a service I wasn't using would still be billed, as usage can be tracked in reports. Very disappointing customer service and billing experience.
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