I received a hoodie that was two sizes larger than what I ordered, and the colors did not match the images on the website. When I attempted to return it for an exchange or refund, I was informed that I would need to cover the return shipping costs to Great Britain, which were double the original purchase price. They then offered to refund only 5% of my payment while allowing me to keep the oversized, unattractive hoodie they sent. This feels like a major scam, and I regret my decision to engage with this service.
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