myautoparts.com.au

4.4
4.4 Based on 201 reviews

My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia....

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Ross Price
No reply to emails -wrong parts sent

Initially I was impressed with the speed of the delivery of the items ordered -order placed on a Tuesday afternoon and arrived on a Thursday morning. However, when it came time to fit the headlight assemblies, I discovered that I had been sent 2x Left Hand Side assemblies instead of 1x LHS and 1xRHS. A closer look at the packages revealed that the part numbers on each box were different, and one of the boxes had been opened and re-sealed. I emailed info@myautoparts with an explanation and photos to prove the mistake, but haven’t heard back. That was Jan 1, 2025. I have tried sending a message on their website as well, no reply there either. I would appreciate someone contacting me as this was a Xmas present for my mum, and her car looks pretty ordinary with 1 new headlight and one that’s 22 years old.

2
Date of experience: Jan 01, 2025

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