My luggage arrived at the end of the estimated delivery window, and there was a moment when it seemed it would be even later. It was frustrating to select the expedited delivery option only to learn that seasonal factors might delay my luggage for up to 3 days. I was also informed that due to the destination, a 2-day delivery promise could not be guaranteed. It's disappointing to pay for expedited service only to find that the delivery speed isn't as quick as expected. This is important to consider if timing is crucial. On the positive side, the pricing was reasonable, pick-up was straightforward, and the suitcase arrived undamaged despite customs delays and checks. I would consider using the service again as it met my needs, and if my experience improves, it could be worth exploring further. Note: The customs forms process can be complicated and requires careful planning and knowledge of your packing, but this isn't the fault of the service, just something for customers to keep in mind.
Claim your business profile now and gain access to all features and respond to customer reviews.
