Great bottles, I have been loyal since before they were a thing. Love everything about these bottles and what they stand for, however customer service is unacceptable.For the cost of these bottles, I would expect someone to be available to tend to customer care matters. I have had bottles and glasses cracked or broken in transit over the years. Consistently, I either get no response, or a lot of pushback despite photos taken the day of arrival, and despite having purchased shipping protection and despite having been a loyal customer for so long. Please respond to your customers’ emails, bkr. Less time being cute on insta and more time on worky-work please.
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Shop the luxe glass bottle that will change the way you hydrate forever. And if you think that sounds dramatic you just haven't had one yet.
