I scheduled a delivery for 10:00 AM and waited at home all day, only to have them cancel at 3:00 PM without any notice. I took the day off work for this, and it was a complete waste of time. When I contacted customer service, the representatives and managers were unprofessional and unhelpful. They only kept repeating that they 'understand' but did nothing to resolve the issue. It felt like no one wanted to take accountability. Furthermore, the furniture quality is subpar for the price paid. Based on this experience, I will not shop here again and cannot recommend them to others.
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At Bob’s Discount Furniture, we are committed to providing high-quality living room, dining room, bedroom and home office furniture that is stylish, comfortable and affordable. With locations in over 20 U.S. states, my mission is to ensure every customer has a wonderful shopping experience. Since 1991, we have been dedicated to providing unmatched value and customer care every day – that’s the Bob’s way! We recommend all Bob’s Discount Furniture customers leave a customer review as we use the feedback to improve our business.See more
