ILLEGAL REFUND POLICY - Do not pay for return shipping! Read this to get a refund.This site (myboots.co.uk) is a scam operation using a UK domain to trick customers into thinking they are protected by UK law. They ship low-quality items from China and then claim a "No Returns/No Refunds" policy.IMPORTANT FOR OTHER CUSTOMERS: > 1. Their policy is ILLEGAL: Under the UK Consumer Contracts Regulations 2013, you have a statutory 14-day right to cancel any online order for a full refund. They cannot legally opt-out of this.2. Do NOT pay for return shipping: If they haven't provided a UK return address or told you upfront (before purchase) that you’d have to pay for international returns, they are liable for those costs.3. How to get your money back: > - Do not waste time with their "support" email.Contact your bank (Mastercard/Visa) and open a dispute for "Misrepresentation" or "Merchandise Not as Described." > - Tell your bank the merchant is in breach of the Consumer Contracts Regulations 2013 by denying your statutory right to a refund.If your bank (like Revolut) rejects the claim, demand a "Final Response Letter" and take them to the Financial Ombudsman Service. It is free for you, but costs the bank £750 to process—they will usually refund you just to avoid the fee!Don't let them win. Report to Action Fraud and Trading Standards.
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