If I could give 0 stars I would.Their products are poor quality, will change colour and rust right away. The customer service is terrible and you're left to do charge back as they refuse to refund. Items cheap and nasty. Further to my review I want all customers to see this company for what it is. I added this review and on their Instagram page wrote the above and here's their response to me at 00.22hrs Hello xxxxxx This is Lis, the Customer Service Manager. First of all, I'm sorry that you received a defective product. We offered to send you a replacement countless times, and even offered to ship the necklace directly to your friend who you bought this as a gift for. Interesting to note that you bought 2 gold necklaces — why didn't you gift the one that didn't have discoloration? We have tried our best to help you, despite receiving threatening messages from you. However, given that you have falsely accused our company of being a scam and have spammed our Instagram page with hateful comments, we will no longer be moving forward with a replacement or refund. We have zero tolerance for abusive behavior, and quite frankly, it's not our fault that you did not read the terms and conditions and our return policy prior to checking out. Go ahead and file the chargeback, and we will be refuting the chargeback with evidence of our shipping and return policy, which you adhered to at checkout, as well as all the emails documented of us trying to help sort out a replacement for you. Given your abusive, angry behavior, we will no longer be engaging in further discourse with you. After reviewing your profile on Trustpilot and seeing the flood of angry, negative reviews you leave other businesses, it's clear that you've made it your full-time job to take your personal frustrations and lash out at businesses who are just trying to help you. Since you are keeping the jewelry, I hope the power of Jesus can really bring more calm to your heart so you can stop spewing so much anger into the world. With regards,LisCustomer Service Manager | Born Again JewelryTo also further add now searching their company I can see you can buy their products from $hien for £1.06. Or maybe that's where they buy their products from. Either way quality, customer service you can see what your getting and this is the only review you will ever need on them.
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