I received a response from the service regarding a job I accepted, emphasizing the urgency of the situation. They reviewed the job, provided a quote, and requested a 10% deposit to schedule the work, which took place last November. There was a subsequent issue with the scaffolding permit they needed to resolve. Despite my repeated calls for updates, my inquiries went unanswered. Messages I left were ignored or met with vague promises that someone would return my call. As the new year began, I continued to reach out but grew frustrated and informed them I was disputing the deposit with my bank due to services not rendered. Almost a week later, I received a call claiming they were overwhelmed but could now schedule me. I declined, stating I had hired someone else. They offered various excuses to regain the job but I stood firm in my decision. They pretended to agree to refund my deposit, but I am still waiting for my money, which has been ignored for nearly a week. Please be cautious if asked for a deposit or upfront payment, as it can often lead to issues.
Claim your business profile now and gain access to all features and respond to customer reviews.
Hiring a tradesperson when you need one isn’t always easy. MyBuilder is the reliable way, helping you hire the right tradesperson for your job. Post your job for free to access tradespeople with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to MyBuilder's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only tradespeople you have chosen can contact you.See more
