I made several purchases at this store without issues until my camera started malfunctioning less than two years after buying it. I contacted the company for support, and they suggested several steps before proceeding with the warranty, including purchasing new cards costing over €100. I bought the recommended card, but the camera still had problems. After reaching out again to initiate the warranty process, I’ve been waiting for over a month without any response despite sending multiple emails. Given this experience, I cannot recommend shopping here. The prices might be appealing, but poor support when issues arise is a major drawback.
Claim your business profile now and gain access to all features and respond to customer reviews.
MCZ DIRECT is an online photo store that has been open for over 10 years. Since then, our photo store has built a reputation for providing quality customer service and a selection of cameras and lenses at the best prices.
