I made several purchases at this store without issues until my camera started malfunctioning less than two years after buying it. I contacted the company for support, and they suggested several steps before proceeding with the warranty, including purchasing new cards costing over €100. I bought the recommended card, but the camera still had problems. After reaching out again to initiate the warranty process, I’ve been waiting for over a month without any response despite sending multiple emails. Given this experience, I cannot recommend shopping here. The prices might be appealing, but poor support when issues arise is a major drawback.
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MCZ DIRECT is an online photo store that has been open for over 10 years. Since then, our photo store has built a reputation for providing quality customer service and a selection of cameras and lenses at the best prices.