Avoid this company — unreliable, irresponsible, and unsafe for renters. My experience with the service was extremely disappointing. The platform failed to protect us, take responsibility, or support us when the vehicle we rented turned out to be unusable. The only reason we didn’t lose the entire sum was that the owner admitted the mistake and refunded the money for the remaining nights. If he hadn’t done that, we would have lost almost €700, as the platform refused to take responsibility for anything. They kept part of the money even though the rented vehicle was unusable. This behavior is unacceptable and shows a complete disregard for consumer protection. When we reached out, the responses were vague, slow, and dismissive. Later, when they replied publicly, they suddenly sounded polite and “professional,” which did not reflect their actual behavior at all. Another serious issue is their review system: If your booking doesn’t reach check-out (even if the vehicle is unusable), they block you from leaving a review. This conceals negative experiences and endangers future renters. Be extremely cautious — especially with large sums of money. If something goes wrong, this platform will not protect you. You risk losing your money, as they take no responsibility for unsafe or defective vehicles.
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MyCamper is the leading platform for private rental of camping vehicles in the Nordics and Switzerland. With a selection of nearly 5000 campers, including caravans, motorhomes and campervans, adventurous travelers can choose the ideal vehicle for their next travel experience. Through our secure online marketplace, you can easily rent your own camper or find the perfect camping vehicle for your next adventure. Experience the freedom of renting a motorhome with MyCamper!See more
