I bought a couple of the pans at Walmart and I absolutely love them. I decided I want a set so I have ordered from the website multiple times with zero success. I get an order confirmation screen, told my order would ship within 24 hours and nada. Granted, I also am never charged so that’s a good thing. I’ve tried to contact customer service and am told it has to be escalated to a different department, but I’m never contacted back and nothing is resolved. It’s extremely frustrating! You’d think they’d want the sale, but apparently not.
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Carote as a cookware brand, was established in 1992 and has been manufacturing many types of products including different cookware sets, frying pans, casseroles, saucepans, woks etc. and has focused on quality of the products and expanding the business to global markets.
