I've dealt with a blocked toilet for over a week, a problem that's been recurring for nearly two years due to neighbors flushing inappropriate items. Multiple visits from the housing service and a drainage company have occurred, yet the issue persists. Now, they are suggesting a possible collapsed drain, shifting the responsibility to the water authority, which may impose costs on us. This situation is unacceptable; it poses health risks and should be the landlord's responsibility to resolve. We were promised assistance, but no one showed up, which is infuriating. The lack of accountability and care from the housing service is disappointing.
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