I placed an order on Black Friday, and it's now been over six weeks without delivery. This is incredibly frustrating and unacceptable for an online retailer. To make matters worse, the package is allegedly at my local postal service, but they won't release it unless I pay an additional fee. I was already charged for shipping, so I shouldn't have to pay again due to their shipping mistake. I've requested a full refund, but their customer service has been disappointing throughout this ordeal. I would not recommend this company at all.
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