Matthew was fantastic, with all the information I was asking for, helping me being a first-time cruiser to understand fully of what I had purchased and how to book dining, theatre shows etc. Explaining shore excursions and what I need to do, helping with information in regard to registering with the cruise liner so I get all updates and possible discounts that may come out for things to do with my cruise, also apps for transfer and so, so, so much more
Having such a fantastic experience with talking to Matthew has helped settle my first time nerve and lack of understanding
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