Dish Network had a data breach in May 2023. I canceled my service with them in April 2023. I had an auto-pay schedule; however, when I called the customer service representative, the representative said it was canceled. I paid my balance on 5/8/23, and on 5/11/23, auto-pay came out of my account. I have yet to receive my refund. What does my refund have anything to do with their data breach? I’ve called several times and got different answers every time I called. One representative said the payment had been sent back to my bank and to check with my bank. The following representative told me they were backed up on processing refunds. I filed a complaint with the BBB and have not heard from them.
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