mydish.com

1.2
1.2 Based on 31 reviews

...

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Theodore Long
Complete lack of Customer SEVICE concepts

If a "zero" rating was possible, that would be my more honest assessment. Signed up for DISH because of $400 MC "rebate" and my perception DISH network would do more thorough one app searches. My hopper went down, each and every time I used it, programming searches were more of an encumbrance than streaming, generally ease of use was more difficult. I called and cancelled offering to pay $186 to terminate contract. I immediately returned and received confirmation that all hardware had been received by DISH. Four Customer Service people all read me the same info from their sheets, refusing to either listen to my proposal or negotiate a contract settlement. DISH then proceeded to charge my Credit Card. DISH is NOT the way to go, folks. They have no idea of customer service in 2022. I'll now be spending every chance I get, in the future, to more fully explain my dissatisfaction with DISH, each and every chance i get, until the day I die.

1
Date of experience: Nov 16, 2022

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