Spoke to Aqsa Ali - who promised me a great deal on a flight. She was a bit pushy in me making a decision. She then asked for a deposit of £100 to secure the seat, and then after about 4 days I could pay the rest. I asked for her to send me a secure link as I would be paying by credit card. I stated that I could pay the full payment now. She said no that she just needed a deposit, and I could pay the rest in 4 days, but I needed to contact her within the 4 days by a specific time or would loose the seat I booked. She further stated that I would need to transfer payment to their account by “Push Payment”. I declined and she spoke to her manager, and confirmed I could pay by card. I called her on the day to make the balance payment. She said that I would need to transfer funds to their account. If I want to pay by credit card, there would be a 5% surcharge. I informed her that the ban on surcharge was outlawed on 13th January 2018. I spoke to the airline direct with the reference booking number, and they could not trace anything. I know I was about to be scammed, but the scam used was to ensure that I could not make the balance payment and they either quote me a higher price or I forfeit my deposit. I’ve requested the recording of my conversation under GDPR but have not heard from them.
Claim your business profile now and gain access to all features and respond to customer reviews.
