mydreamflight.co.uk

4.4
4.4 Based on 381 reviews

...

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Average Rating

4.4

/
5

381 Reviews

5 Star
79%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
13%

All Reviews

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Review Time

Petrina Johnson
Avoid this service at all costs.

This service is a scam. I was lured in by a low ticket price and paid a deposit, but instead of the promised two days to finalize payment, I was given two weeks. When I informed them I couldn't pay within that time, they extended the deadline. I requested a booking confirmation and airline reference, but when I contacted the airline, they only had a reservation for an infant. None of my family members were booked. I asked for a refund due to this fraudulent situation, but they insisted on charging cancellation fees. I refuse to pay any fees since no bookings were made for us. I'm currently fighting to recover my deposit. One of their representatives handled my booking, but I strongly advise staying away from this service.

1
Date of experience: Jan 24, 2026
Buddy Morgan
Heartfelt thanks for exceptional support

I want to convey my heartfelt gratitude to the representative for the exceptional assistance while arranging my flight to Egypt and my return from England. From beginning to end, the representative was incredibly polite, patient, and genuinely helpful. They took the time to understand my requirements and worked tirelessly to secure the best available price. What really impressed me was their professionalism and calm demeanor throughout the entire process, which made the booking experience seamless and comforting. It’s uncommon to find someone who blends efficiency with such a respectful and caring approach. I genuinely appreciate all the effort that was put in, and I will certainly be recommending this service to my friends and colleagues.

5
Date of experience: Jan 15, 2026
_Chocolatine_
Great Support During Stressful Times

I encountered an issue with a missed booking time. Fortunately, the agent I worked with was very supportive. He successfully rebooked my ticket at the same price and with a shorter travel duration, even though it was a bit earlier than I expected. His help was invaluable during a stressful moment, and he reassured me everything was fine while also presenting me with other available flight options. Thank you!

4
Date of experience: Dec 03, 2025
Homer Fisher
Supportive Assistance

I faced an issue with a missed booking time. The agent I interacted with was incredibly supportive. He successfully rebooked my ticket at the same cost and for a shorter travel time, even though it was a bit earlier than I anticipated. His assistance was invaluable during a stressful time, and he reassured me everything was fine while also showing me other available flight options. Thank you!

4
Date of experience: Dec 02, 2025
Molly A.
Untrustworthy Experience

Untrustworthy. My father attempted to buy a ticket and paid a £200 deposit. When he called after 9 AM as instructed, they questioned why he didn’t call exactly at that time. They disputed the payment, only to offer a ticket at a higher price than advertised. I truly wonder how they remain in business. I hope authorities investigate and shut them down. Please, do not trust this website; opt for more reliable travel agents, ideally in person rather than online.

1
Date of experience: Nov 26, 2025
Patrice Rogers
Great Interaction

It was wonderful speaking with the agent, who was very kind and helpful. Thank you!

5
Date of experience: Nov 19, 2025
MrZebra_Gamer93
Fantastic Communication

Fantastic communication from the agent who was friendly and displayed a lot of patience in booking my tickets.

5
Date of experience: Nov 19, 2025
Andrea
Disappointing Experience

My experience was extremely disappointing and felt like a scam. I was told my flight was reserved after paying a £100 deposit, with the remaining balance due later. Initially, everything seemed legitimate, but after a few days, I lost access to my reservation link. When I inquired, the agent said it was a temporary system issue. On the payment day, despite multiple calls, I received no response, and another agent acted as if no reservation existed. They offered me much more expensive flights after claiming my original booking was canceled. I sought a refund for my deposit, but they only offered a partial refund and a voucher, which I declined. Thankfully, I managed to get my money back through my bank. I want to caution others about this service.

1
Date of experience: Nov 17, 2025
Brilliana S.
Effortless Booking Experience

The booking process was incredibly smooth. Great service and hassle-free tickets. The agent I spoke with was very helpful.

5
Date of experience: Nov 17, 2025
Gwenda Harris
Remarkable Support

The agent was incredibly helpful in securing my flight ticket. Despite some challenges, the process was made smooth thanks to their communication and quick responses.

5
Date of experience: Nov 13, 2025

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