I purchased a coffee machine as a Christmas gift for my son. The company mistakenly sent it to an outdated address. I informed both the company and the delivery service about the error, and they assured me it was resolved. However, a week later, I received an email stating it had been delivered to the wrong location. I checked the old address, but the resident confirmed nothing had arrived. After numerous emails to the company and the delivery service, both have abandoned the issue. I'm now out $450 for my disabled son, who just wanted to enjoy making coffee for everyone this Christmas. Thanks a lot, company.
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