These guys are fake. Just to take order they do al the fake promises and charge complete amount in advance. When cake was delivered it was matched only 65percent of the image which I shared with them . They charged me 3k for that customised cake but when I received it wasn't even worth it of rs 1500 . It was only 1 and half kg cake. When I filled the complaint asked for refund they denied clearly.sent rs 100 celebration chocolate box to my address. I mean I was planning for my daughter birthday one month in advance so that everything will be perfect but because of these guys my flower tree fake promises her birthday was about to be ruined. Then finally I ordered cake from chokola they delivered in 3 hours due to emergency of the situation. But my point to share all this if you can't make exactly same cake which your customers are asking please deny don't do fake promises that we will 100 percent exact same cake custom. Any sweet shop like haldiram,sham sweet,Harish bakery or om sweets have made better cakes then My flower tree.My bad that I trust these guys. Pathetic experience. Pathetic customer service. No ownership. No management. I called atleast 5 times then they respond and said can't refund. I asked them to refund only 500 rs atleast but denied pathetic. Please I will suggest never ever place any order to them. They don't want to run their business. They just want to loot and ripped the customers and leave them . Pathetic and worst experience.
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MyFlowerTree delivers over 1200 orders a day and growing.
Our values haven't changed since those days, we're still on our way to make it a highly valuable and reliable brand. We love our customers who trust us with their important occasions. We take this responsibility very seriously.
