I wish I had read the reviews before I bought two large dog beds from Myfluffyfriend.When they arrived (it only took a few days) they were not the quality I had expected.In my opinion, they were exceptionally poorly made with very little padding and support. I was expecting a well-supported base, memory foam type, but it is in fact only a polyester type wadding.I therefore wished to return immediately and I have sent three emails now, requesting returns details. I do get friendly replies - basically saying wait a few days, the beds will become plumper over time, as they were vacuum packed for delivery.I have waited, I have shaken the dog bed - and no, they are still saggy and lumpy. I have explained this to the company and yet still I have not been given a return address.However, whilst I await their reply, I have subsequently read T&C's on their website (wish I had done so before) and it does clearly state that returns are not to the UK despatch address and returns could be expensive and it is down to the purchaser to bear this cost.I have further read here on Trustpilot, that people mention the return address is to China and other people have had the same experience as me - regarding the quality not living up to the expectations described on the website.Very disappointing.
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